AI Sales Assistant (KartWise)
KartWise is live on the Shopify App Store, and most stores can install it themselves in minutes. This service is for stores that want it done for them, or need advanced capabilities: we install, customize, and tune KartWise to your brand voice, policies, and workflows.
Starting from $1,450
What's included
- Natural-language product search ("something in red under $50") with real products, photos, and buy links in the chat
- Photo upload search — "find me something like this"
- Order tracking with secure customer login — "where is my order?" answered with real data
- Instant answers from your FAQ and policies, in your brand personality
- Human handoff to the support tool you already use — Shopify Inbox, Gorgias, Zendesk, Tidio, Intercom, Crisp, or LiveChat
- Analytics: conversations, top questions, top products shown, answer ratings
Good fit if
you want the assistant set up properly without doing it yourself, or you need advanced capabilities — order tracking, a specific helpdesk, custom placements or integrations — beyond the self-serve App Store plans.
How it starts
Every engagement opens with the free scan of your store. The scored report defines the scope — you see the evidence before you see a quote.
Install KartWise from the Shopify App Store
What "done for you" actually covers
Most stores that install a chat app themselves leave it on defaults: generic greeting, no brand rules, no handoff. We treat the setup as the product. Before anything goes live we configure the brand personality, load your policies and FAQ, wire the human handoff into the support tool you already use, and test the assistant against your real catalog.
The setup, step by step
- Install KartWise on your store — no theme surgery, no code changes on your side.
- Configure: brand personality, custom rules ("we don't ship to PO boxes"), greetings, and your FAQ and policy answers.
- Wire the handoff to Shopify Inbox, Gorgias, Zendesk, Tidio, Intercom, Crisp, or LiveChat — whichever you already use.
- Test against your live catalog: product search, photo search, order tracking, and the edge cases in your niche.
- Launch, then review the first weeks of real conversations together and tune what shoppers actually ask.
Where it shows up
One brain, five placements: the chat bubble, a search companion, contextual help on collection, search, and cart pages, and a Q&A box on every product page. Shoppers get answers where they already are instead of hunting for a widget.
Common questions about this service
Do I need this service, or can I install KartWise myself?
Most stores can install KartWise themselves from the Shopify App Store and start on the free plan. This service is for when you'd rather we set it up, or you need advanced capabilities the App Store plans don't cover — order tracking behind customer login, Gorgias or Zendesk handoff, extra placements, or custom integrations.
Will the AI say something off-brand to my customers?
You set the policies and personality; the assistant follows them. Custom rules are enforced, answers come from your own FAQ and catalog, and anything the assistant can't handle goes to a human through the handoff — it doesn't improvise.
What does it cost to run after setup?
Setup starts at $1,450, with the final scope quoted after the free scan. KartWise itself runs on its Shopify App Store plan — free, or $19, $49, or $99 a month billed through Shopify — and smart routing keeps common questions at zero AI cost, so running costs stay predictable.
Situations this solves
After-Hours SalesVisitors leave with questions nobody answered
Traffic arrives around the clock, but sizing questions, shipping questions, and "where is my order?" only get answered during your working hours.
See how we fix it →
Move to ShopifyWe're not on Shopify yet
You sell real products, but the site is WooCommerce, Wix, Squarespace, or a static page — and AI-readiness isn't even measurable where you are.
See how we fix it →
New Store LaunchWe're launching a new store
A new brand or product line is going live, and you want AI shoppers to find it from week one instead of discovering problems after launch.
See how we fix it →Other services
Ready to scope your AI Sales Assistant?
Send us the store and what you need — you get a written quotation with scope, price and timeline. Prefer to talk it through first? Twenty minutes is enough.